Welcome to www.momentphotography.ltd. My Privacy Policy sets out my practices regarding collection, use, and disclosure of information that you may provide or Moment Photography Limited ("we") may collect via this web site. Please read this entire Privacy Policy before using or submitting information to this site.

YOUR CONSENT

You agree with the terms of this Privacy Policy by using this site. Whenever you submit information via this site, you consent to collecting, using, and disclosing that information under this Privacy Policy. If we transfer the business (in whole or part) to another entity, you also agree to share your information to the new entity to fulfil the service purchased.

ACTIVE INFORMATION COLLECTION

Like countless web sites, this site actively collects information from its visitors by permitting you to communicate directly with us via email, forms, and instant messages. Some of the information that you submit may be personally identifiable information (such as your full name, address, email address, phone number, and so on).

We will inform you at each information collection point what information is required and what is optional.

PASSIVE INFORMATION COLLECTION

As you navigate a web site, some information can be passively collected (without you actively providing the information), using various means and technologies, such as Internet Protocol addresses, navigational data, Internet tags, and cookies collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet. Most organisations consider IP addresses not to be personally identifiable information. Because in most cases, an IP address is dynamic and changes each time you connect to the Internet.

We use your IP address to administer and improve our site, report aggregate information, diagnose problems with our server, and ascertain the fastest route for your computer to use in connecting to our site.

A "cookie" is a piece of data web sites send to your web browser, helping our site remember you information and preferences.

"Session" cookies are temporary information that will be erased once you exit your Web browser window or otherwise turn your computer off. We use session cookies to improve navigation on our web site and to collect aggregate statists.

"Persistent" cookies are more permanent bits of data we placed on your computer and stay there unless you delete them. Persistent cookies store information for several purposes, like retrieving certain information you have previously provided (e.g., passwords), helping determine what areas of the web site visitors find most valuable and customising the web site based on your preferences.

"Internet tags" are smaller than cookies. They pass the web site server information such as the IP address and browser type related to your computer.

"Navigational data" ("log files", "clickstream" data", and "server logs") are used for market research purposes, to improve the content of the site, to communicate information to visitors, and to manage the system.

USE AND DISCLOSURE OF INFORMATION

Except as otherwise stated, we may use your information to improve our site's content, customise the site to your preferences, communicate information to you (if you have requested it), for our marketing and research purposes, and the purposes specified in this Privacy Policy.

If you provide personally identifiable information via this site, we may combine such information with other actively collected information. We will take reasonable steps to stop the combination of personally identifiable information with the passively collected information.

We may disclose your information to companies both inside and outside the European Economic Area for the purposes set out above. We always demand all parties we transfer data to adhere to the same security procedures that we follow ourselves, even parties located in a country outside the European Economic Area. They by law don't provide the same level of protection as countries within the European Economic Area.

We will also make use of all information acquired through this site that is not personally identifiable.

ACCESS AND CORRECTION

Please contact us as specified below To keep your personally identifiable information accurate, current, and complete. We'll take all reasonable steps to correct or update personally identifiable information that you submitted via our site.

SECURITY

We adhere to security measures and protect information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction to protect your personally identifiable information as you transmit your data from your computer to our site. However, it would help if you kept in mind that no Internet transmission is ever 100% secure or error-free. In particular, email sent to or from this site may not be secure, and you should take special care in deciding what information you send to us via email. Moreover, you are responsible for safeguarding passwords, ID numbers, or other special access features you use on this site.

You acknowledge and agree we shall not be responsible for any distribution, unauthorised use, destruction or damage of personal data, except to the extent we are required to accept such responsibility by the Data Protection Act 1998.

TO OTHER WEBSITES

Our site contains references and links to other web sites. If you use these links or references, you will leave this site. Be aware we do not control other web sites. This Privacy Policy doesn't apply to those web sites in any case. We urge you to review the privacy policy of every web site you visit.

Contact us if you have any queries relating to our privacy policy, the protection of your data, or you wish to update or rectify the personal data we hold about you.

GDPR COMPLIANCE

1. What information is collected?

2. We collect various information before, during and after you book with Moment Photography Limited and use any of our services. Including:

   1. Contact Information, Names, and Addresses of the person(s) using our services.

   2. Contact Information, Names, and Addresses of the person(s) placing an order with us.

   3. Names (and in some cases ages and genders) of all participants of a photo shoot.

   1. Details and notes are taken throughout a photo session or service provided to help us remember conversations during and details of your session.

   2. If you send us messages via social media or Emails, they are stored within our social media accounts or email system. We keep messages for as long as practicable to provide you with better future services.

3. Who is collecting the data?

   1. This data is collected by Moment Photography Limited, 3 The Cottages, Whornes Place, Rochester Road, Cuxton, Kent, ME2 1EQ. We use data management software to store data, and this is always password protected.

4. How do we collect it?

   1. We collect the majority of our data directly from you. Whether you fill out an online form, tell us face-to-face, via telephone, email or message.

   2. In some cases, data is given to us by a third party. For example, if somebody purchases a voucher for you – they will usually give us your name and details to process their order, and provide your service.

5. Why do we collect data?

   1. Most data we collect helps us provide you with the service or product you ordered or had ordered for you.

   2. Some data we collect helps provide you with a better customer experience.

   3. We're required by law to collect and store certain information relating to any order you place with us.

6. How do we use data?

   1. Moment Photography Limited collects data to provide our services and products to you.

   2. We may use contact data (email addresses) to send you direct offers from Moment Photography Limited about upcoming promotions or newsletters. You can unsubscribe from these at any time.

   3. Moment Photography Limited may internally analyse data for business and forecast purposes.

7. Who will we share data with?

8. We take your privacy seriously. We do not sell your data to third-party organisations. There are a few scenarios where we share some of your data with third parties to provide our services. These include:

   1. Delivery and Postage Providers to send you documentation and orders. Information shared includes Names, Address and in some case email address and phone number.

   2. Manufacturers (our printing labs) send orders to you directly from the lab. Information shared includes Names, Address and in some case email address and phone number.

   1. Law Enforcement and Legal Requirements – If issued with a court order, we will provide data to law enforcement agencies.

9. How will you be affected by our use of data as an individual?

   1. We collect, store and process data to have no adverse effect on you.

10. How long do we store data?

    1. We store most data we collect indefinitely, allowing us to provide you with a better service as a customer if you contact us in the future.

    2. We are legally required to store some data for a minimum period, for example, payment records and sale order records.

11. Access to stored data.

    1. Please feel free to contact us if you have any questions about the data we hold about you. We will try to help you directly.

    2. You can request a copy of the personal information we store about you – we will comply with requests as per the guidance of the Information Commissioner's Office.

12. More information.

    1. Please contact us directly if you would like further clarification on how we collect, store or process your data.

    2. Please check the ICO's website at https://ico.org.uk for further information on the legal guidelines we operate within. Or if you are concerned about how we use your data.

13. Our Details

    1. This business is owned and operated by Moment Photography Limited.

    2. Our principal place of business is Moment Photography Limited, 3 The Cottages, Whornes Place, Rochester Road, Cuxton, Kent, and ME2 1EQ.

    3. You can contact us in writing to the above address, or by email.